Shipping & Return Policy

Shipping & Return Policy

Hello and thank you for shopping at Maple Made Designs! 

As a reminder, this is a small business owned and operated by a full-time registered nurse! That being said, life gets a little crazy sometimes and shipping delays unfortunately may happen! :( 

Following is the current shipment times (subject to change): 

For in-stock items, please allow 3-7 business days. 
For custom products, please allow 10-14 business days. 

If the above times have passed and you still haven’t received a shipment confirmation, please contact us and we will rectify the situation and you will receive 20% off your next order as a thank you for your patience! 

Return policy: 

For broken/damaged items, a full refund will be issued. 

Returns on non-custom items may be accepted within 30 days of receipt, for either store credit or a refund. 

Unfortunately, refunds on custom items are not offered at this time.